Introduction — Who This Policy Applies to and Why
By using any service on xc66 (https://xc66.vu), you are considered to have agreed to this Privacy Policy.
Xc66 takes the privacy of its members very seriously. This Privacy Policy explains in detail how information you provide — or that is automatically collected — while using our services is handled.
Our goal is straightforward: to ensure you have full control over your data and to maintain complete transparency in how it is used. xc66 never sells your data and never shares it without a valid reason.
This Privacy Policy applies to the xc66 website, mobile app, and all associated services.
What Types of Data We Collect
Xc66 only collects data that is genuinely necessary to provide its services. The details of what is collected are outlined below:
| Type of Information |
Example |
Reason for collection |
| Identity Information |
Name, date of birth, national ID number |
For identity verification (KYC) and age confirmation |
| Contact Information |
Email address, phone number |
Account communications and security notifications |
| Financial information |
Transaction history, payment methods |
Payment Processing & Fraud Prevention |
| Gaming Information |
Game history, bet amounts |
Responsible Gaming Monitoring & Service Improvement |
| Technical Information |
IP address, browser information, device type |
Resolving Security & Technical Issues |
How Data Is Collected
Xc66 collects information in the following ways:
Directly from you
- Information provided at registration (name, email, date of birth)
- Documents submitted for identity verification
- Information provided to the support team
- Financial information provided during payment
Automatically
- Through cookies while using the website or app
- Login session data and browsing patterns
- Gaming activity log data
- Device & Network Information
xc66 never collects data without your knowledge or consent. All data collection is based on the consent you provide at the time of registration.
How Your Information Is Used
Xc66 uses your information only for specific, legitimate purposes. Those purposes are:
- Account management: To support registration, login, and account security.
- Payment Processing: To process deposits and withdrawals and maintain transaction records.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Responsible Gaming: To monitor gaming behavior and help identify potential issues.
- Customer Service: To manage support requests and resolve issues.
- Legal obligations: To comply with applicable laws and regulatory requirements.
- Service Improvement: To analyze user experience and improve the platform.
xc66 never sells your personal data to third parties for advertising purposes.
Our Data Sharing Policy
Xc66 may share data with third parties in limited circumstances and for clearly defined reasons:
- Payment Processors: Necessary information is shared with the payment gateway to process your transactions. They receive data solely for transaction processing purposes.
- Identity Verification Providers: Required documents may be shared with an authorized verification provider as part of the KYC process.
- Law enforcement agencies: Data may be disclosed to relevant authorities when required by a court order or legal obligation.
- Technology Partners: Technology providers may access limited data to operate the platform — they are bound by strict confidentiality agreements.
Outside of the circumstances listed above, xc66 does not share your data with any third party.
Our Technical Measures for Data Protection
Xc66 follows the highest industry standards to protect your data. Our security infrastructure:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An additional layer of security for account login.
- Firewall & DDoS Protection: To protect our servers from cyberattacks.
- Periodic Security Testing: Third-party security experts conduct regular audits.
- Restricted access: Only authorized personnel can access specific data.
That said, no online system is 100% secure. We ask that you keep your password safe and notify us immediately if you notice anything suspicious.
Cookie Policy
The xc66 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on our platform.
Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences and settings (such as language selection).
- Analytical Cookies: To analyze website usage and improve our services.
You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some services.
Your Data Rights
Xc66 gives you full control over your own data. Your rights include:
Right to Access Your Data
To find out what information we hold about you, submit a request. We will respond within 30 days.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your data be deleted (outside of legal obligations).
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You may request a copy of your data in a readable format.
To exercise any of these rights, contact our support team. We typically respond within 30 business days.
Minor Protection
Xc66's services are intended for users aged 18 and above. We do not knowingly collect data from minors.
If a minor creates an account without parental knowledge and we become aware of it, that account and all associated data will be deleted immediately.
Parents can use parental control software on their devices to help keep children safe online.
How Long We Retain Your Data
Xc66 retains your data only for as long as necessary:
- Account information: For as long as the account is active, and for up to 5 years after closure if required by law.
- Transaction records: Typically 5–7 years in accordance with financial regulatory requirements.
- Gaming history: Deleted 3 years after account closure.
- Support contact: 2 years after the issue is resolved.
- Cookie data: Deleted at the end of the session or within a maximum of 1 year.
How We Update Our Privacy Policy
Xc66 may update this Privacy Policy when necessary. If changes are made:
- A notification will be sent to your registered email address.
- A clear notice will be posted on the website.
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, at least 14 days' advance notice will be given.
Continued use of the service after any changes constitutes acceptance of the updated policy. If you disagree with a change, you may request to close your account.
If you have any questions or concerns about your privacy, reach out to our support team. We offer 24/7 assistance in Bengali.